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Troubleshooting guides

Step-by-step walkthroughs for the printer problems people actually run into, written so you can follow them with the machine in front of you.

Maintenance

Printer Alignment Failed: Causes and Fixes

Printer alignment fails when the scanner glass is dirty, print head nozzles are clogged, or incorrect paper is used for the test page.…

24 Oct 2026 · 2 minRead guide
Print Quality

Toner Rubbing Off the Page: Causes and Fixes

Toner rubs off the page when the printer fails to apply enough heat or pressure to bond the toner to the paper. Check your print driver…

19 Oct 2026 · 2 minRead guide
WiFi & Network

Pantum Wi-Fi Not Connected: Causes and Fixes

Pantum wireless printers fail to connect most commonly because they only support 2.4GHz networks and cannot see 5GHz routers. Switch your…

12 Oct 2026 · 2 minRead guide