Find clear solutions for printer errors, offline issues, paper jams, WiFi problems, print quality issues and more.
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Newest troubleshooting walkthroughs and error code explanations.
Clear stuck jobs from the print queue and restart your Wi-Fi router to re-establish the network connection. If the printer remains offline,…
Fix Windows shared printer connection errors by connecting directly to the host IP address instead of the computer name. If Point and Print…
To fix a printer showing offline on your Mac, restart both your computer and printer to clear temporary communication blocks. If the issue…
To bring a Brother printer back online, clear any stuck print jobs in the queue and restart both your computer and the printer. If the…
To fix an Epson printer showing offline, restart the Windows print spooler service and clear stuck print jobs. If using Wi-Fi, power cycle…
To bring your Canon printer back online, clear any stuck jobs from the print queue and restart the Windows Print Spooler service. If using…
Error codes and fixes specific to your manufacturer.
Three things that resolve a surprising share of printer faults.
Switch the printer off at the button, unplug it from the wall for sixty seconds, then plug it back in. This clears a genuinely large number of stuck states, including many error codes.
Many offline problems are the printer sitting on a different network from your computer, often a 5 GHz band when the printer only supports 2.4 GHz.
If a fault involves the power supply, internal electronics or a machine still under warranty, stop and contact the manufacturer. Opening it can cost you the cover.