Pantum: Paper Jam
What it means
Paper has stopped inside the printer. Open the rear cover as well as the front, since a sheet that has reached the fuser is easier to remove from the back, and pull it in the direction it was already travelling to avoid tearing.
A full step-by-step guide is on the way
We publish guides only after checking each step against the manufacturer's own documentation, so this one is still being written. In the meantime, if the code relates to a jam or an obstruction, switching the printer off, unplugging it for a minute, and checking for anything stuck resolves a large share of cases. For a hardware fault, contact the manufacturer.
Official Pantum supportDifferent code or problem?
Switch off and unplug a printer before reaching inside it. If a fault involves the power supply or internal electronics, or the machine is under warranty, contact the manufacturer or a qualified technician. Full disclaimer. Brand and code names are trademarks of their owners; PrinterFixUp is independent and unaffiliated.