Xerox 077-900 Paper Jam
What it means
Paper has stopped in the paper path and the sensors can still see it. The code stays on until every sheet is out, including small torn pieces, so open each door the panel points at and check the rollers rather than only pulling the visible sheet.
Guides that cover this kind of fault
A guide written for 077-900 itself is still being checked against the manufacturer's documentation. These cover the same underlying problem and are filed under paper jams.
- Printer Won't Print Labels: Fix Jams and MisalignmentFix label jams and misalignments by changing your printer driver settings to heavy paper or label stock and feeding sheets one at a time through the...
- Printer Won't Print Envelopes: Fixing Jams and Feed ErrorsFix envelope jams and crooked feeds by loosening paper guides, loading envelopes into the manual feed slot, and matching your software media type....
- Printer Carriage Jam: Causes and How to Free the Print HeadA printer carriage jam happens when a physical obstruction, dried ink, or a derailed belt prevents the print head from moving. Unplug the printer,...
Common questions
What does the 077-900 error mean on a Xerox printer?
Paper has stopped in the paper path and the sensors can still see it. The code stays on until every sheet is out, including small torn pieces, so open each door the panel points at and check the rollers rather than only pulling the visible sheet.
Is the 077-900 error serious?
Not usually. Codes at this level normally clear once the condition they describe is dealt with, and a printer that carries on working afterwards has nothing further wrong with it.
Different code or problem?
Switch off and unplug a printer before reaching inside it. If a fault involves the power supply or internal electronics, or the machine is under warranty, contact the manufacturer or a qualified technician. Full disclaimer. Brand and code names are trademarks of their owners; PrinterFixUp is independent and unaffiliated.