OKI 380 Paper Jam
What it means
A sheet has jammed inside the printer and the sensors still detect it. Remove the image drums carefully if the panel asks you to, take out the sheet in the direction of travel, and check that no torn corner has stayed behind on the belt.
Guides that cover this kind of fault
A guide written for 380 itself is still being checked against the manufacturer's documentation. These cover the same underlying problem and are filed under paper jams.
- How to Clear a Printer Paper Jam SafelyTurn off the printer and open the access covers to locate the blockage. Gently pull the jammed paper in the direction of the normal paper path to...
- Printer Says Paper Jam But There Is No Paper: Causes and FixesA false paper jam is usually caused by a tiny torn scrap of paper blocking an optical sensor, a stuck mechanical sensor flag, or dirty rollers. To fix...
- Printer Not Picking Up Paper: Causes and FixesClean the rubber pickup rollers using a lint-free cloth dampened with plain water, as paper dust buildup is the main cause of feeding failures. Avoid...
Common questions
What does the 380 error mean on a OKI printer?
A sheet has jammed inside the printer and the sensors still detect it. Remove the image drums carefully if the panel asks you to, take out the sheet in the direction of travel, and check that no torn corner has stayed behind on the belt.
Is the 380 error serious?
Not usually. Codes at this level normally clear once the condition they describe is dealt with, and a printer that carries on working afterwards has nothing further wrong with it.
Different code or problem?
Switch off and unplug a printer before reaching inside it. If a fault involves the power supply or internal electronics, or the machine is under warranty, contact the manufacturer or a qualified technician. Full disclaimer. Brand and code names are trademarks of their owners; PrinterFixUp is independent and unaffiliated.