OKI 380 Paper Jam
What it means
A sheet has jammed inside the printer and the sensors still detect it. Remove the image drums carefully if the panel asks you to, take out the sheet in the direction of travel, and check that no torn corner has stayed behind on the belt.
Guides that cover this kind of fault
A guide written for 380 itself is still being checked against the manufacturer's documentation. These cover the same underlying problem and are filed under paper jams.
- Printer Won't Print Labels: Fix Jams and MisalignmentFix label jams and misalignments by changing your printer driver settings to heavy paper or label stock and feeding sheets one at a time through the...
- Printer Won't Print Envelopes: Fixing Jams and Feed ErrorsFix envelope jams and crooked feeds by loosening paper guides, loading envelopes into the manual feed slot, and matching your software media type....
- Printer Carriage Jam: Causes and How to Free the Print HeadA printer carriage jam happens when a physical obstruction, dried ink, or a derailed belt prevents the print head from moving. Unplug the printer,...
Common questions
What does the 380 error mean on a OKI printer?
A sheet has jammed inside the printer and the sensors still detect it. Remove the image drums carefully if the panel asks you to, take out the sheet in the direction of travel, and check that no torn corner has stayed behind on the belt.
Is the 380 error serious?
Not usually. Codes at this level normally clear once the condition they describe is dealt with, and a printer that carries on working afterwards has nothing further wrong with it.
Different code or problem?
Switch off and unplug a printer before reaching inside it. If a fault involves the power supply or internal electronics, or the machine is under warranty, contact the manufacturer or a qualified technician. Full disclaimer. Brand and code names are trademarks of their owners; PrinterFixUp is independent and unaffiliated.