HP Smart: Printer Not Found
What it means
The HP Smart app cannot find your printer during setup or printing. The common causes are the phone and printer being on different Wi-Fi bands, Bluetooth or location permission being off during setup, or the printer not being in setup mode. Keeping both on the same 2.4GHz network with Bluetooth and location enabled lets the app find it.
A full step-by-step guide is on the way
We publish guides only after checking each step against the manufacturer's own documentation, so this one is still being written. In the meantime, if the code relates to a jam or an obstruction, switching the printer off, unplugging it for a minute, and checking for anything stuck resolves a large share of cases. For a hardware fault, contact the manufacturer.
Official HP supportDifferent code or problem?
Switch off and unplug a printer before reaching inside it. If a fault involves the power supply or internal electronics, or the machine is under warranty, contact the manufacturer or a qualified technician. Full disclaimer. Brand and code names are trademarks of their owners; PrinterFixUp is independent and unaffiliated.