HP Smart: Printer Not Found
What it means
The HP Smart app cannot find your printer during setup or printing. The common causes are the phone and printer being on different Wi-Fi bands, Bluetooth or location permission being off during setup, or the printer not being in setup mode. Keeping both on the same 2.4GHz network with Bluetooth and location enabled lets the app find it.
Guides that cover this kind of fault
A guide written for Printer Not Found itself is still being checked against the manufacturer's documentation. These cover the same underlying problem and are filed under mobile printing.
- Printer Not Printing From Android: Causes and FixesEnsure your Android device and printer are connected to the exact same Wi-Fi network and disconnect any active VPN. If the printer still cannot be...
- iPhone Not Printing: AirPrint Troubleshooting and FixesTo fix an iPhone that is not printing, ensure both your iPhone and printer are connected to the exact same Wi-Fi network and turn off any active VPN...
Common questions
What does the Printer Not Found error mean on a HP printer?
The HP Smart app cannot find your printer during setup or printing. The common causes are the phone and printer being on different Wi-Fi bands, Bluetooth or location permission being off during setup, or the printer not being in setup mode. Keeping both on the same 2.4GHz network with Bluetooth and location enabled lets the app find it.
Is the Printer Not Found error serious?
Not usually. Codes at this level normally clear once the condition they describe is dealt with, and a printer that carries on working afterwards has nothing further wrong with it.
Different code or problem?
Switch off and unplug a printer before reaching inside it. If a fault involves the power supply or internal electronics, or the machine is under warranty, contact the manufacturer or a qualified technician. Full disclaimer. Brand and code names are trademarks of their owners; PrinterFixUp is independent and unaffiliated.