HP 10.00.10 Supply Memory Error
What it means
The printer cannot read the memory chip (the e-label) on a toner or ink supply. It often follows fitting a refilled, remanufactured, or third-party cartridge, or a supply whose chip is dirty or damaged. Cleaning the chip contacts or fitting a supply with a readable chip resolves it.
Guides that cover this kind of fault
A guide written for 10.00.10 itself is still being checked against the manufacturer's documentation. These cover the same underlying problem and are filed under ink & toner.
- Printer Not Printing After Changing Ink: Causes and FixesRemove any remaining protective tape from the new cartridge and firmly push it down until it clicks into place. If the printer still fails to print,...
- Printer Says Out of Ink But Cartridge Is Full: How to FixA printer showing empty when the cartridge is full usually means the electronic chip is not communicating properly or the internal page counter needs...
- How to Fix a Printer Not Recognizing an Ink CartridgeClean the gold electrical contacts on the cartridge and inside the carriage using a lint-free cloth moistened with isopropyl alcohol. If you are using...
Common questions
What does the 10.00.10 error mean on a HP printer?
The printer cannot read the memory chip (the e-label) on a toner or ink supply. It often follows fitting a refilled, remanufactured, or third-party cartridge, or a supply whose chip is dirty or damaged. Cleaning the chip contacts or fitting a supply with a readable chip resolves it.
Is the 10.00.10 error serious?
It is worth attention but not alarm. Switching the printer off, unplugging it for a minute and checking for anything physically in the way resolves a large share of cases before anything else is needed.
Different code or problem?
Switch off and unplug a printer before reaching inside it. If a fault involves the power supply or internal electronics, or the machine is under warranty, contact the manufacturer or a qualified technician. Full disclaimer. Brand and code names are trademarks of their owners; PrinterFixUp is independent and unaffiliated.