HP 10.00.10 Supply Memory Error
What it means
The printer cannot read the memory chip (the e-label) on a toner or ink supply. It often follows fitting a refilled, remanufactured, or third-party cartridge, or a supply whose chip is dirty or damaged. Cleaning the chip contacts or fitting a supply with a readable chip resolves it.
Guides that cover this kind of fault
A guide written for 10.00.10 itself is still being checked against the manufacturer's documentation. These cover the same underlying problem and are filed under ink & toner.
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- Xerox 093-926 Error: Wrong Toner Cartridge Causes and FixesError 093-926 indicates that the printer cannot read a toner cartridge due to poor seating, an incompatible chip, or an incorrect color slot...
Common questions
What does the 10.00.10 error mean on a HP printer?
The printer cannot read the memory chip (the e-label) on a toner or ink supply. It often follows fitting a refilled, remanufactured, or third-party cartridge, or a supply whose chip is dirty or damaged. Cleaning the chip contacts or fitting a supply with a readable chip resolves it.
Is the 10.00.10 error serious?
It is worth attention but not alarm. Switching the printer off, unplugging it for a minute and checking for anything physically in the way resolves a large share of cases before anything else is needed.
Different code or problem?
Switch off and unplug a printer before reaching inside it. If a fault involves the power supply or internal electronics, or the machine is under warranty, contact the manufacturer or a qualified technician. Full disclaimer. Brand and code names are trademarks of their owners; PrinterFixUp is independent and unaffiliated.