Epson App: Printer Is Not Found
What it means
The Epson Smart Panel or iPrint app cannot find your printer on the network. This is normally a network mismatch, the printer being asleep, or the printer not yet joined to Wi-Fi. Putting the phone and printer on the same 2.4GHz network and waking the printer lets the app see it.
A full step-by-step guide is on the way
We publish guides only after checking each step against the manufacturer's own documentation, so this one is still being written. In the meantime, if the code relates to a jam or an obstruction, switching the printer off, unplugging it for a minute, and checking for anything stuck resolves a large share of cases. For a hardware fault, contact the manufacturer.
Official Epson supportDifferent code or problem?
Switch off and unplug a printer before reaching inside it. If a fault involves the power supply or internal electronics, or the machine is under warranty, contact the manufacturer or a qualified technician. Full disclaimer. Brand and code names are trademarks of their owners; PrinterFixUp is independent and unaffiliated.