What this means
When your printer says it cannot find a network, it just means it is disconnected from your wireless router. The printer is not broken. You do not actually need a router for it to work.
Bypass the router entirely using a physical USB cable or a direct wireless connection. A USB cable links your computer straight to the printer. WiFi Direct connects your phone or tablet straight to the printer without a router in the middle.
These methods have strict limits. Direct wireless connections strip internet access from your device. Older printers lack WiFi Direct entirely and require a wired connection instead. Disabling the router connection can also force the printer into a sleep mode that demands a physical power cycle.
Common causes
- No active router or internet connection available
- Printer WiFi Direct feature is turned off
- Computer or phone is not paired to the printer direct network
- Missing or damaged USB cable
- Incorrect printer driver installed for direct USB or wireless connection
- Printer wireless radio is disabled in settings
What to check first
- 1Check if you have a compatible USB printer cable
- 2Verify if your printer model supports WiFi Direct
- 3Check the printer control panel for a wireless direct status light
Step-by-step fix
- 1
Connect using a USB cable
Plug a USB printer cable directly from the printer to your computer. The computer should automatically detect the printer and install the necessary drivers.
Ensure the cable is firmly connected but do not force the port.
- 2
Enable WiFi Direct on the printer
Go to the settings menu on the printer control panel. Find the network or wireless settings and turn on WiFi Direct.
Enabling wireless direct may temporarily disconnect any existing infrastructure network.
- 3
View WiFi Direct credentials
Print a network configuration page from the printer or check the screen to find the direct network name and password.
- 4
Connect your device to the printer network
Open the WiFi settings on your computer or phone. Select the printer direct network name from the list and enter the password.
- 5
Print your document
Open the document you want to print, select the connected printer, and send the job. Ensure you select the correct printer instance if multiple are listed.
When to contact a professional
Unplug the printer before doing any physical maintenance, and stay away from hot internal components. Call a professional if the port is physically broken, firmware corruption disables USB and wireless direct, or a hardware reset fails to restore communication.