Xerox 005-121 Document Feeder Jam
What it means
An original has jammed in the automatic document feeder during a scan or copy. Only the feeder is affected, so printing from a computer still works. Lift the feeder cover, remove the original, and check for staples or curled corners before reloading.
Guides that cover this kind of fault
A guide written for 005-121 itself is still being checked against the manufacturer's documentation. These cover the same underlying problem and are filed under scanner problems.
- Printer Copy Problems: Blank, Dark or Failed CopiesWhen printing works normally but copying fails, the issue is isolated to the scanner assembly rather than the printer engine. Clean the scanner glass...
- Printer Scanner Not Working: Causes and FixesA printer that prints but will not scan usually lacks the correct scanner driver or has incoming scan data blocked by a firewall. Change your network...
Common questions
What does the 005-121 error mean on a Xerox printer?
An original has jammed in the automatic document feeder during a scan or copy. Only the feeder is affected, so printing from a computer still works. Lift the feeder cover, remove the original, and check for staples or curled corners before reloading.
Is the 005-121 error serious?
Not usually. Codes at this level normally clear once the condition they describe is dealt with, and a printer that carries on working afterwards has nothing further wrong with it.
Different code or problem?
Switch off and unplug a printer before reaching inside it. If a fault involves the power supply or internal electronics, or the machine is under warranty, contact the manufacturer or a qualified technician. Full disclaimer. Brand and code names are trademarks of their owners; PrinterFixUp is independent and unaffiliated.