Windows Printer Error 0x00000006
What it means
"The handle is invalid", seen when printing or when connecting to a printer. Windows was holding a reference to the printer that is no longer valid, which happens when the print spooler has stopped or when the entry describing the printer has been damaged. Start with the service, because it accounts for most of these. Open services.msc, find Print Spooler, and restart it. Check its Startup Type is set to Automatic while you are there; a spooler set to Manual will be stopped again after the next restart and the error will return looking like a new fault. If restarting the service does not clear it, the printer entry itself is stale. Remove the printer from Settings, Bluetooth and devices, Printers and scanners, restart the computer, and add it again. Restarting between the two matters here: Windows holds parts of a removed printer until it does, and adding it straight back can restore the same broken entry. On a shared printer, this can also mean the computer sharing it has gone to sleep or changed address since your machine last spoke to it. Check that machine is awake and reachable before rebuilding anything on yours. Where it keeps returning after all of that, the driver is usually taking the spooler down with it, and removing the driver package rather than the printer is the repair. The spooler has to be stopped before a driver package will delete.
Guides that cover this kind of fault
A guide written for 0x00000006 itself is still being checked against the manufacturer's documentation. These cover the same underlying problem and are filed under driver issues.
- Mac Printer Not Printing: How to Fix Offline and Communication ErrorsClear stuck jobs from the print queue and restart your Wi-Fi router to re-establish the network connection. If the printer remains offline, go to...
- Windows Cannot Connect to a Shared Printer: Troubleshooting GuideFix Windows shared printer connection errors by connecting directly to the host IP address instead of the computer name. If Point and Print...
- Printer Will Not Print a PDF: Causes and FixesTo fix a PDF that will not print, open the print menu in your PDF reader, click advanced settings, and select print as image. This bypasses font and...
Common questions
What does the 0x00000006 error mean on a printer?
"The handle is invalid", seen when printing or when connecting to a printer. Windows was holding a reference to the printer that is no longer valid, which happens when the print spooler has stopped or when the entry describing the printer has been damaged. Start with the service, because it accounts for most of these. Open services.msc, find Print Spooler, and restart it. Check its Startup Type is set to Automatic while you are there; a spooler set to Manual will be stopped again after the next restart and the error will return looking like a new fault. If restarting the service does not clear it, the printer entry itself is stale. Remove the printer from Settings, Bluetooth and devices, Printers and scanners, restart the computer, and add it again. Restarting between the two matters here: Windows holds parts of a removed printer until it does, and adding it straight back can restore the same broken entry. On a shared printer, this can also mean the computer sharing it has gone to sleep or changed address since your machine last spoke to it. Check that machine is awake and reachable before rebuilding anything on yours. Where it keeps returning after all of that, the driver is usually taking the spooler down with it, and removing the driver package rather than the printer is the repair. The spooler has to be stopped before a driver package will delete.
Is the 0x00000006 error serious?
It is worth attention but not alarm. Switching the printer off, unplugging it for a minute and checking for anything physically in the way resolves a large share of cases before anything else is needed.
Different code or problem?
Switch off and unplug a printer before reaching inside it. If a fault involves the power supply or internal electronics, or the machine is under warranty, contact the manufacturer or a qualified technician. Full disclaimer. Brand and code names are trademarks of their owners; PrinterFixUp is independent and unaffiliated.