HP Smart: Printer Shows Offline
What it means
HP Smart reports the printer offline even though it is switched on. This usually means the printer has dropped off Wi-Fi or its IP address has changed since the app last reached it. Power cycling the printer and reserving its IP address on the router keeps it online.
Guides that cover this kind of fault
A guide written for Printer Offline itself is still being checked against the manufacturer's documentation. These cover the same underlying problem and are filed under printer offline.
- Printer Offline on Mac: Causes and FixesTo fix a printer showing offline on your Mac, restart both your computer and printer to clear temporary communication blocks. If the issue persists,...
- Brother Printer Offline: Causes and FixesTo bring a Brother printer back online, clear any stuck print jobs in the queue and restart both your computer and the printer. If the connection...
- Epson Printer Offline: Causes and TroubleshootingTo fix an Epson printer showing offline, restart the Windows print spooler service and clear stuck print jobs. If using Wi-Fi, power cycle your router...
Common questions
What does the Printer Offline error mean on a HP printer?
HP Smart reports the printer offline even though it is switched on. This usually means the printer has dropped off Wi-Fi or its IP address has changed since the app last reached it. Power cycling the printer and reserving its IP address on the router keeps it online.
Is the Printer Offline error serious?
Not usually. Codes at this level normally clear once the condition they describe is dealt with, and a printer that carries on working afterwards has nothing further wrong with it.
Different code or problem?
Switch off and unplug a printer before reaching inside it. If a fault involves the power supply or internal electronics, or the machine is under warranty, contact the manufacturer or a qualified technician. Full disclaimer. Brand and code names are trademarks of their owners; PrinterFixUp is independent and unaffiliated.